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Key Facts: Taiwan

DHL is the global market leader in international express, overland transport and air freight. It is also the world's number 1 in ocean freight and contract logistics. DHL offers a full range of customised solutions - from express document shipping to supply chain management.
DHL set up Taiwan branch for commercial documents express service in 1973 and the first air express service provider in Taiwan. DHL Taiwan has over 1000 employees and 11 world class Service Points and a Gateway in CKS Airport. In 1990, DHL Taiwan cooperates with Taiwan leading convenient store chain 7-ELEVEN to provide air express service at over 4,300 outlets island wide. DHL Taiwan wins the first TAPA certification among Taiwan air express service providers since 2002 and has the most certificates in the industry. DHL ranks No. 1 in Taiwan Ideal Brand survey for eighth consecutive year.

1973
  • DHL established Taiwan branch to provide express service for commercial documents
1978 – 1985
  • Service stations formed island wide
1990
  • Cooporated with leading convenient store 7-ELEVEN to provide DHL air express services
1996
  • First service provide to provide Internet tracking
1997
  • Launched "Jumbo Box" and is the first parcel service provided in channel in the industry
1999
  • DHL announced the investment of US$ 35 million in Taiwan and built 8 new service centers from 1999 to 2001island-wide
2002
  • Taipei Gateway inaugurated at CKS Airport
2003
  • DHL Taiwan earned the first TAPA certification among Taiwanese air express service providers
  • DPWN consolidated all of its express and logistics activities into one single brand, DHL
  • DHL Express Taiwan sponsors Chinese Taipei Baseball Association of delivery of baseball gears for overseas tournament
2005
  • Launch DHL Express Pallet for heavy and large shipment
  • DHL announced the opening of a new Quality Control Center (QCC) at Taipei Gateway
2007
  • Launch "Airport to Door" service to support import trading
2008
  • Launched first carbon neutral service DHL GOGREEN aimed at environmental sustainability
  • Commenced DHL ECONOMY SELECE for an economically priced door-to-door delivery service
2009
  • DHL opened the new Taipei Gateway at the Taoyuan International Airport
  • DHL named Best Express Operator Award, Best Road Haulier Asia, Best Contract Logistics Provider, Best 3PL and Best Lead Logistics Provider at the Asian Freight & Supply Chain Awards (AFSCA) 2009
  • DHL is voted as one of Asia's most trusted brands in the "Airfreight/Courier Service" category and has scored four Platinum awards in Asia, and the one Platinum and 4 Gold for Taiwan since 2004
  • DHL crowned Top Ideal Brand for 8th consecutive year
DHL Global Forwarding is the No. 1 in global air and ocean freight, with operations across 220 countries. We are your committed logistics partner, offering a complete range of products and services to meet your every logistical need. As a global team with local knowledge and incomparable know-how, we tailor-make simplifying solutions for your supply chain, giving you an edge over your competition.

With our best practices across industries, be it Technology, Consumer Products, Automotive, Engineering and Manufacturing, or Life science and Chemicals, you can count on us to be the source of innovative logistics solutions.
DHL is the global leader in logistics - with more highly experienced professionals at more locations in more countries than any other provider. Our goal is to build strong, long-term partnerships with customers by providing world class services, across all our operations.

We are the first choice for companies looking to outsource freight forwarding, warehousing, distribution, transport and supply chain management. After joining forces with Exel in 2005, we are now also the sector's leading innovator - providing the extraordinary range of cutting-edge solutions you will be able to explore on these pages.

Our logistics customers include over 75% of the world's largest quoted non-financial enterprises. These organisations trust us with their brands and reputations not simply because we're the worldwide market leader, but because we strive to deliver globally consistent services of the highest quality, wherever they work with us.

For us, excellence is about achieving beyond expectations for all our customers, whatever their size and wherever they need us.