Useful packaging tips, support and DHL packaging products

DHL is committed to delivering your shipments with speed and care. However, shipments are handled regularly, passing through many locations as they cross the world. In order to make sure your shipments arrive in the best possible condition, here is some helpful advice on packing.

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Useful packaging tips for your peace of mind

Choose the size of the package according to its content. Under-filled boxes are likely to collapse; overloaded ones may burst.
Always use high quality materials for your shipments. Consider strength, cushioning, and durability when selecting your wrapping supplies.
Choose boxes made of corrugated cardboard, with good quality outer liners. Use heavy-duty double-layered board for valuable items.
Make use of cushioning materials, especially to stop your packaging contents from moving.
Wrapping your package by using transparent sheet and strong tape to ensure shipment security and handling efficiency.
Put fragile goods in the centre of a package; ensuring they don't touch the sides. Your item should be well cushioned on all sides.
Ensure liquids are stored in leak-free containers, packed with a lightweight, strong, internal material (for example, Styrofoam) and sealed with a plastic bag. Always remember that bad packaging may cause damage to surrounding items.
Seal semi-liquids, greasy or strong-smelling substances with adhesive tape, then wrap in grease resistant paper. Always remember that bad packaging may cause damage to surrounding items.
Place powders and fine grains in strong plastic bags, securely sealed and then packed in a rigid fibreboard box.
Use "arrow-up" label for non-solid materials.
Repack your gifts properly. Many goods sold in attractive packaging may not be suitable for shipping.
Use triangular tubes not round tube-type cylinders to pack rolled plans, maps and blueprints.
Remember always to pack small items in flyers appropriately.
Protect your data discs, audio and video-tapes with soft cushioning material around each item.
Complete the address clearly and completely, using uppercase letters when handwriting labels to improve readability for DHL personnel.
When shipping sharp items, such as knives or scissors, ensure that you fully protect the edges and points. Heavy cardboard is suitable for this. Fix the protective material securely so that it cannot be accidentally removed in transit.
Always use cardboard dividers when sending flat, fragile material (such as vinyl records).
When re-using a box, remove all labels and stickers. Ensure that the box is in good shape and not worn out.

Do not use bags made of fabric or cloth.
Do not over seal your package. Remember that all shipments can be opened by customs authorities for inspection.
Do not use cellophane tape or rope to seal your shipment.
Do not consider "Fragile" and "Handle with care" labels as a substitute for careful packaging. They are only appropriate for information purposes

* Please note that DHL will accept no liability for the packaging advice it provides. The customer remains responsible for ensuring packaging is adequate for transportation.

External DHL packaging support*

There are many DHL packaging solutions for the protection of your shipments. As your shipment is transported, it may be exposed to adverse environments caused by weather conditions and transport vibrations, so correct packing is vital.

Here are some products you may wish to use to wrap your package optimally:

DHL recommends the use of protective bags. Use cushioned bags, such as padded and bubble bags to carry such things as diskettes, tapes, keys and small electronic parts. These bags provide good shock absorption performance. Waterproof and anti-static versions are also available.

DHL flyers are available in the following sizes:

1. Small Flyer

Max. weight: 4 kg
Documents
small binders
small boxes

2. Large Flyer

Max. weight: 5 kg
Documents
large binders
flat medium size boxes

DHL Envelopes are available in two sizes:

EXPRESS ENVELOPE; A4 size
Standard DHL Express envelope; larger than A4

DHL Boxes are available in many shapes and sizes:

Standard DHL Express packaging (Jumbo Box and Jumbo Junior)

DHL Express packaging offers cost-effective and convenient ways to get your shipments to their destinations without damage.

Use our standard packaging range of boxes and tubes to export your goods from 1kg up to 25 kg. We'll deliver the packaging and pick up your shipment for delivery to anywhere in the world.

Please do not use round tube-type cylinders. Their tendency to roll makes them difficult to handle and they cannot pass through automated sorting equipment generally used in express courier facilities.

DHL triangle tubes are specially designed to ship maps, blueprints and any type of large flexible document. The maximum weight when full is 5.5 kg.

All packages must be sealed to prevent the contents from falling out. A good seal helps to strengthen your package; however, please be aware that any shipment may be opened for inspection by customs or security authorities while in transit within the DHL Network. In this case, DHL is responsible for re-sealing your package to the highest standards.

Always use strong tapes - DHL recommends polypropylene or vinyl adhesive tape. Avoid the use of cellophane tape, which may be inexpensive but is usually fragile and only appropriate for office use. Other types of tape such as fibre-reinforced paper tapes may also be used.

DHL does not recommend the use of string around your box, as it can cut through the cardboard and damage your package.

When tape is used, it is recommended to close the box by means of 6 strips.

If you choose to use reinforced paper tape, the closing of the case can be done with only two strips. Please make sure that the tapes overlap the ends of the box by 80 mm or 3.2 inches.

The use of wrapping paper around boxes or non-contained objects is only recommended for items like textile products, in order to prevent damage by dust. Remember to enclose the wrapped object in a box.

Wrapping paper can also be used as a cushioning material by crumpling it and placing it in the interior of a box.

Heated shrinking and stretch films are used to consolidate multiple boxes on a pallet for stability and protection from dirt, water, oil, etc. They are not suitable for all commodities because the high temperatures used by the heat-shrinking technology may damage the contents of your shipment.

When using these films, please stick labels on the boxes and not on the films. Often the film is broken down to scan each shipment's bar code.

Edge protectors are available in plastic and recycled cardboard. When using strapping, edge protectors prevent damage to your shipment by distributing the strapping pressure and tension uniformly across the box edge, preventing damage to the cardboard.

* Please note that DHL will accept no liability for the packaging advice it provides. The customer remains responsible for ensuring packaging is adequate for transportation.

Internal packaging advice for shipment protection*

It is recommended that you leave a space of at least 5cm between the outer container and the product inside. This space should be filled with padding of some type, any substance from crumpled newspaper to old pieces of clothing will do.
The following are the most common purpose-made products to be found on the market:

Different types of cushioning are available, from loose "chips", "shreds" and "peanut" shaped materials to rolls of bubbled-plastic sheet.
Loose cushioning is usually made out of very lightweight materials - it's used to fill in corners, keep the articles centred in the container and provide cushioning and shock absorption. It is clean and reusable but can be bulky to store. Most of the fillings available in the market are manufactured from recycled products. Avoid the use of polystyrene, as in many countries it is considered not to be environmentally friendly and it may be forbidden or fined at destination. Vegetable-based and biodegradable materials are preferred.
Many materials found around the house can also be used - old newspapers, shredded clothes, cushion stuffing all make ideal cushioning.
Bubble wrap is made of pockets of air distributed on a plastic film. It provides very good protection to shock, vibration and abrasion, as well as being lightweight and flexible.

When packing items or stacked objects, you should always use dividers, which provide absorption to shocks.
The most frequently used dividers are corrugated cardboard sheets, chipboard sheets, or plain brown "Craft-paper" sheets. Rolls of corrugated carton, cut to size, are excellent for low cost padding. Foam sheets are recommended to wrap up fragile objects.

* Please note that DHL will accept no liability for the packaging advice it provides. The customer remains responsible for ensuring packaging is adequate for transportation.

How to protect specific shipment contents*

Some special items are more liable to be damaged than others and can be easily spoiled if not packed properly.

The following are specific products that you can click on for more information on how they should be packed:

Avoid loose paper by wrapping your brochures in brown craft-paper and insert the pack in an appropriately sized box or, if weight is less than 4 kg, a DHL flyer.
Small quantities of, for example, leaflets, brochures or documents up to a thickness of 10 mm can be sent directly in a DHL flyer. For larger quantities, up to a thickness of 45 mm, loose paper should be placed in a box.
Strap your box whenever possible.
Binders and loose brochures or documents should be packed in larger boxes. Do not leave empty spaces inside the box, instead fill the empty space with cushioning material.

Books are especially vulnerable at the corners. Pack your books in top quality corrugated fibreboard, allowing a 20mm overlap at the ends. Place the wrapped book in a flyer where appropriate.
If your books are not suitable to be placed in a flyer, pack the wrapped books inside an appropriately sized box. Fill in with cushioning material.

Powders must be packed so as not to damage other shipments.
Place the powder in a securely sealed heavy-duty plastic bag, then place the bag inside a solid corrugated drum-shaped cardboard container with a tightly sealed top

All liquid containers must be securely sealed in order to avoid leaks caused by vibration or shocks during transit. Poor preparation may cause your shipment to damage other shipments or our handling systems. In extreme cases it may even lead to injury.
Wrap the containers in an impermeable material and, if possible, add sufficient absorbent material to absorb the liquid in case of cracking.
Do not use loose cushioning material, but tight and dense materials such as foam or corrugated cardboard.
Separate bottles with cushioning material so they do not touch each other.

Semi-liquids, greases and strong-smelling products can damage other shipments if not properly packed.
Pack these products in strong tins, preferably made of aluminium. Fit the lid tightly and seal with heavy-duty adhesive tape or click systems. Wrap the tin in greaseproof corrugated paper to prevent it from leaking.

Roll your maps, plans and blueprints and insert them into a DHL Express Tube or equivalent. Do not use cylindrical tubes.
Securely seal both ends of the tube.

Wrap your prints in thin paper and insert them in a DHL Express Envelope or similar envelope.

Sharp objects must be individually protected. Use heavy-duty cardboard to ensure that all points and edges are fully covered.
Place the wrapped objects inside a box. Use plenty of cushioning material.
Do not allow the items to touch the sides of the container. * Sharp objects must be individually protected. Use heavy-duty cardboard to ensure that all points and edges are fully covered.
Place the wrapped objects inside a box. Use plenty of cushioning material.
Do not allow the items to touch the sides of the container.

The manufacturer's packaging is often designed for marketing purposes and may not be appropriate to use for shipping. Use additional packaging according to the size, weight and fragility of the product.
Always use strong cardboard boxes, allowing sufficient cushioning material all around the items.
Anti-static packaging products are available in the market, to prevent damage to electronic parts.

Sports racquets should be firmly "sandwiched" on the frame with strong double wall corrugated cardboard sheets, allowing at least 25 mm (6.4 inches) of overlap.
Use a tube-type box to protect the handle.
Use strong tape to tie up both parts and wrap up with strong cardboard paper.

The manufacturer's packaging is often designed for marketing purposes and may not be appropriate to use for shipping. Use additional packaging according to the size, weight and fragility of the product.
Always use strong corrugated cardboard boxes, allowing enough space for cushioning material and avoid leaving empty spaces around the items.

* Please note that DHL will accept no liability for the packaging advice it provides. The customer remains responsible for ensuring packaging is adequate for transportation.

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