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Surcharges for Exceptional Activities

DHL Express is committed to providing customers with the best delivery service, which is why we are continuing to offer coverage to more parts of the world than any other company.
In order to maintain a consistently high level of service, DHL Express levies under given conditions a surcharge for exceptional activities. DHL Express regularly evaluates the level of these surcharges to reflect the changing costs associated with offering exceptional activities, and we strive to ensure these surcharges remain fair for our customers.
The following surcharges are payable on international shipments:

Description Surcharge (TWD)
Remote Area Delivery 10.00 TWD per kg with a minimum charge per shipment of 800.00 TWD exclusive of 5% VAT (or 840.00 TWD inclusive of 5% VAT)
Remote Area Pickup 10.00 TWD per kg with a minimum charge per shipment of 800.00 TWD exclusive of 5% VAT (or 840.00 TWD inclusive of 5% VAT)
Dangerous Goods in Excepted Quantities 200.00 TWD (does not include 5% sales tax), or 210.00 TWD (includes a 5% sales tax)
Full Dangerous Goods 3,200.00 TWD (does not include 5% sales tax), or 3,360.00 TWD (includes a 5% sales tax)
Dry Ice (UN1845) 400.00 TWD (does not include 5% sales tax), or 420.00 TWD (includes a 5% sales tax)
Lithium Batteries Section II (PI966, PI969) 175.00 TWD (exclusive of 5% VAT), or 184.00 TWD (inclusive of 5% VAT)
Lithium Batteries Section II (PI967, PI970) No charge
Lithium Batteries Section I, II (PI965) 3,200.00 TWD (excluding 5% sales tax), or 3,360.00 TWD (including 5% sales tax)
Biological Substances (UN3373) No charge
Over Weight Piece 1,400.00 TWD (exclusive of 5% VAT) or 1,470.00 TWD (inclusive of 5% VAT)
Over Sized Piece 1,400.00 TWD (exclusive of 5% VAT) or 1,470.00 TWD (inclusive of 5% VAT)
Non-Stackable Pallet 2,800.00 TWD(exclusive of 5% VAT) or 2,940.00 TWD (inclusive of 5% VAT)
Address Correction 400.00 TWD (does not include 5% sales tax), or 420.00 TWD (includes a 5% sales tax)
Elevated Risk 800.00 TWD
Restricted Destination 1,200.00 TWD (exclusive of 5% VAT) or 1,260.00 TWD (inclusive of 5% VAT)

Should you have any questions on surcharges please contact usContact Us.