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Important Information


DHL Locker

DHL Locker is a locker collection service that DHL Express customers can use free of charge for collecting their parcels at a convenient time at a retail location near you at a secure locker unit.

How does it work:
DHL Express will place your parcel in the DHL Locker location that you have chosen. You are then sent a unique pin code by text to open the DHL Locker which contains your parcel. You can collect at your convenience anytime.
The input of a valid mobile phone number is mandatory to enable us to text you the pin code when your parcel is ready for collection.
The maximum size of a parcel that can be accepted for this service is 60cm x 40cm x 40cm.

Steps of collecting your shipment:
Step 1: Select the most convenient DHL Locker location for you on On Demand Delivery online systemExternal Link / New Window.
Step 2: Once your shipment is placed in the DHL Locker, you will receive a unique pin code by SMS to open the DHL Locker.
Step 3: Collect your shipment from the selected DHL Locker anytime

DHL Locker Location: