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Contact Center

Link arrow DHL Taiwan | Link arrow Contact Center | DHL Express

Contact: DHL Express

DHL Express welcomes your general inquiries, comments and suggestions.
If you have an inquiry about DHL Express products and services, such as express document and parcel shipping, or our time and day definite express services, please complete the form below.

If you are unsure, please return to our Contact Center and select again.

Alternatively, contact us by telephone on:

Your Details

All fields marked with an asterisk (*) are mandatory.

(eg:+886 2 2503 6858 ext.1234 for TW)

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If you would like to learn more about how DHL uses your personal data, please read our Data Protection Statement.
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Should you wish to contact specific hotline numbers, kindly select the type of inquiry below to view the hotline information.
Customer Service Hotline for: Pickup or Delivery Request, Check Shipment Status or Proof of Delivery

HoursPhoneEmail
24-hours 0800-769-888 (Toll free)
+886-2-2503-8378 (overseas)		 Submit an Online Inquiry
HoursPhoneEmail
Mon - Fri: 08:30 – 17:30
Sat, Sun, PH: Closed		  (02)2182-6868 tw.financequery@dhl.com
Technical Support for: Online, Advanced and Integrated Solutions

HoursPhoneEmail
Mon - Fri: 0830 – 17:30
Sat, Sun, PH: Closed		 (02)2182-6838Submit an Online Inquiry
HoursPhoneEmail
24-hours 0800-769-888 (Toll free)
+886-2-2503-8378 (overseas)		Submit an Online Inquiry
HoursPhone
Mon - Fri : 08:30 – 17:30
Sat, Sun, PH : Closed		 +886-2-2503-6858
HoursPhoneEmail
Mon - Fri: 08:30 – 17:30
Sat, Sun, PH: Closed		  editpegw@dhl.com
Dropping off or picking up a package at a DHL Service Point location? Check hours of operation at your nearest locationExternal Link / New Window.

Holiday Hours 2019

DHL Express will be closed and all services will not be available on the following holidays:

Chinese New Year4-Feb-19Monday
Chinese New Year5-Feb-19Tuesday
Chinese New Year6-Feb-19Wednesday
Chinese New Year7-Feb-19Thursday
Chinese New Year8-Feb-19Friday
228 Peace Memorial Day28-Feb-19Thursday
228 Peace Memorial Day1-Mar-19Friday
Ching Ming Festival4-Apr-19Thursday
Ching Ming Festival5-Apr-19Friday
Labour Day1-May-19Wednesday
Dragon Boat Festival7-Jun-19Friday
Mid-Autumn Festival13-Sep-19Friday
Double Tenth Day10-Oct-19Thursday
Double Tenth Day11-Oct-19Friday
New Year1-Jan-20Wednesday
 
 
Ship Online Now External Link / New Window

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New to DHL Express?

New to DHL Express? New to DHL Express?

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Express Service Point Locations Express Service Point LocationsExternal Link / New Window

Express Service Point Locations External Link / New Window
Locate the nearest DHL Express location, view business hours, drop-off or collect shipments.
Find Express Service PointsFind Express Service PointsExternal Link / New Window
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