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The GroupInvestor Relations
Taipei 13.February 2007

DHL goes “All the Way” for its customers

Delivering “2006’s DHL Top 10” unique shipments

DHL, the world's leading express and logistics company, went “All the Way” for its customers in 2006 by accomplishing numerous “impossible missions”. The novel nature of the “Top 10” shipments in 2006 not only highlights DHL's professionalism in logistics solutions, it also underscores the flexibility and delicacy involved in global express and logistics services.

DHL Express Taiwan delivered many surprising and unusual shipments in 2006. The company delivered a piece of memo paper, which had a thickness of less than 0.001 centimeters and weight of less than 0.1 gram, to China. The “shipment” was so lightweight that it left the DHL courier wondering if the customer had actually forgotten to fill the envelope for delivery. Also, a film chip resistor the size of a grain of salt travelled across the Pacific Ocean from Taiwan to the U.S. Such miniscule shipments are among DHL's “Top 10” shipments in 2006, and represent the trust customers place in DHL to provide end-to-end solutions for all their supply chain needs.

Other interesting shipments handled by DHL Express Taiwan included a life-sized doll from Japan to Nantou, four religious statues from Chiayi to Morocco, and a playground slide from Kaohsiung to the U.S. In those instances, DHL couriers reinforced the shipments' wrapping to ensure they were delivered safely and reliably to their destinations.

With a dedicated team of experts, DHL leverages its complete logistics portfolio that promises end-to-end innovative and flexible solutions for its customers. The company keeps its customers ahead of the trend, making them more competitive in the marketplace by reducing their time-to-market.

“DHL's superior quality comes from having exceptional and passionate people supporting a best-in-class network infrastructure, to go 'all the way' to better serve our customers,” said Stuart Whiting, General Manager of DHL Express Taiwan.

Apart from these interesting findings, DHL Express Taiwan also delivered other “very small”, “very big”, “very heavy”, and “very expensive” items. For example, the lightest and smallest shipment was a film chip resistor measuring 1 millimeter in length, width, and height, and under 0.0001 gram in weight (size and weight comparable to a grain of salt). The heaviest single shipment was 1,008 notebook computers weighing 4.5 tons, the equivalent of an elephant. In addition, DHL has delivered an electronics precision component for a major Taiwanese electronic manufacturer worth nearly NT$40 million.

In 2007, DHL will continue to go “All the Way” for its customers through an unyielding resolve to successfully complete every mission they entrust to DHL.

“2006 DHL Top 10” shipments
Biggest : Beach vehicle (250 cm x 250 cm x 150 cm)
Smallest : 1mm x 1mm film chip transistor
Heaviest : Single shipment of 1,008 notebook computers weighing 4,500 kilograms
Lightest : 0.0001 gram film chip transistor
Unusual shape : 4 religious statues, playground slide, life-size doll, outdoor swing set
Single shipment order divided into highest number of parcels : 135 chairs
Most expensive : NT$40 million
Farthest destination : Whitehorse, Canada (located in North Polar Circle, visible aurora borealis)
Most popular destination : Hong Kong
Largest annual corporate shipment volume : 200 tons

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